Can I ask questions during the project?

Yes, at up1 we strongly encourage you to ask questions throughout the project. Open communication is crucial to the success of a project and to ensuring that your requirements are met in the best possible way. Here are some key points on how to ask questions during the project:

1. Regular meetings

• Scheduled status meetings: During our regular status meetings, you will have the opportunity to ask questions and provide feedback. These meetings are an excellent opportunity to discuss current progress and clarify any uncertainties.

2. Direct contact

• Email or telephone: You can contact us at any time by e-mail or telephone to clarify specific questions. We are always ready to discuss your concerns and provide you with the information you need.

3. Chat tools (e.g. Slack)

• Quick queries: If you have any questions, you can also use our chat tools such as Slack. This channel allows for quick and easy communication and our team will endeavour to respond promptly.

4. Feedback channels

• Open communication channels: We provide dedicated channels for feedback and questions to ensure that you always have a place to voice your concerns. Your feedback is of great importance to us.

5. No wrong questions

• We encourage curiosity**: Whether it's about technical details, project progress or anything else, don't hesitate to ask questions. There are no ‘dumb’ questions and we are here to help you.

6. Proactive communication

• Questions for clarification: If something is unclear or you need additional information, we encourage you to proactively ask. We want you to be well informed at all times and feel comfortable with the project.

7. Accessibility of the project team

• Accessibility: Our project team will be available to you throughout the project period. Make sure that you have the contact details of the responsible persons so that you can address questions directly to the right contact person.

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Conclusion:

At up1 it is important to us that you can ask questions at any time during the project. Open communication fosters a better understanding and contributes to the success of the project. We are here to help you and look forward to answering your questions and supporting you throughout the process!